Business Software • Communications • Dialer • AI Automation

Business Software, Communications & AI Automation

Shivaksa Technologies builds connected technology systems that help businesses manage operations, communicate with customers, run sales campaigns, and automate repetitive workflows.

From websites and business software to VoIP, dialers, AI Sales Agents, CRM integrations, and automation, we build technology around the way your business works.

Core capabilities

Four Capabilities, One Business System

Shivaksa can provide individual capabilities or combine them into a complete connected solution.

Business Software

Custom websites, web applications, CRM systems, portals, dashboards, reporting tools, APIs, and internal business platforms designed around your workflow.

  • Websites & Web Applications
  • CRM Platforms
  • Admin Portals
  • Dashboards & Reporting
  • Business Management Systems
  • API Integrations
  • Custom Software

Business Communications

Scalable voice and SIP infrastructure for businesses, service providers, and high-volume communication environments — connecting your teams, customers, and software systems.

  • Business VoIP
  • SIP Connectivity
  • SIP Trunking
  • Carrier-Grade Voice
  • Wholesale Voice
  • Multi-Carrier Connectivity
  • CDR & Call Reporting

Dialer Solutions

Business dialing infrastructure for outbound calling operations — campaigns, agents, dispositions, monitoring, and reporting.

  • Outbound Dialing
  • Campaign Management
  • Agent Management
  • Call Disposition
  • Answering Machine Detection
  • Voicemail Workflows
  • Call Reporting
  • CRM & API Integration
Explore Dialer Solutions

AI Sales & Automation

AI-powered sales agents and automation systems that can engage customers, communicate across channels, qualify opportunities, follow up, and connect verified customers with your team.

  • AI Sales Agents
  • AI Voice
  • Live Chat
  • Email Communication
  • Lead Engagement
  • Qualification
  • Customer Information Collection
  • Follow-up
  • CRM Automation
  • Human Handoff
  • English & Spanish
Explore AI Solutions

Connected capabilities

One Connected System for Your Business

Software, communications, and AI automation become more powerful when they work together.

Depending on the project, Shivaksa can connect these components into one workflow.

Website / Leads
CRM
Campaign
Dialer / Communications
AI Sales Agent
Voice • Chat • Email
Customer
Qualification & Verification
CRM / Workflow
Verified Handoff
Senior Officer / Client Team

AI Sales & Automation

AI Sales Campaigns From First Contact to Qualified Handoff

Shivaksa can build and operate AI-powered sales campaigns designed around a client's products, services, customer profile, qualification requirements, and sales process.

Each AI Sales Agent is configured around the client's campaign, qualification criteria, workflows, and business rules.

  • Engage inbound and outbound customers
  • Communicate through AI voice calls
  • Communicate through live chat
  • Send and respond to customer emails where configured
  • Operate in English or Spanish
  • Understand customer needs
  • Answer common product or service questions
  • Ask qualification questions
  • Collect required customer information
  • Follow campaign-specific qualification rules
  • Handle appropriate customer follow-up
  • Record customer information and outcomes
  • Update connected CRM and workflows
  • Identify qualified or verified customers
  • Transfer qualified or verified customers to a senior officer or the client's team
  • Pass customer information and conversation context during handoff

AI Sales Agents — Flexible monthly plans for businesses of different sizes. Plans starting from $99/month

Explore AI Solutions

Business software

Software Built Around Your Business

We develop custom digital systems that connect your business processes, teams, customers, data, and communications.

Explore Software Development
Websites
Web Applications
CRM
Admin Portals
Customer Portals
Dashboards
Reporting
API Integrations
Business Automation
Custom Internal Tools

Business communications

Connect Your Business Communications

Scalable voice and SIP infrastructure for businesses, service providers, and high-volume communication environments — connected to the software and workflows your team already uses.

Explore Communications
Business VoIP
SIP Connectivity
SIP Trunking
Carrier-Grade Voice
Wholesale Voice Solutions
Multi-Carrier Connectivity
Call Routing
CDR & Call Reporting

Dialer solutions

Shivaksa Dialer Solutions

Business dialing infrastructure for outbound calling operations — campaign management, agent workflows, dispositions, monitoring, and reporting built around your sales or contact-center process.

Explore Dialer Solutions
Outbound Dialing
Campaign Management
Agent Management
Call Disposition
Call Monitoring
Answering Machine Detection
Voicemail Workflows
Call Reporting
SIP Connectivity
CRM & API Integration

AI Sales Journey

How the AI Sales Journey Works

The AI Sales Agent is designed to manage the customer journey — not simply place a call.

01Lead / Customer
02Initial Engagement
03AI Conversation
04Understand Need
05Answer Questions
06Qualify
07Collect Information
08Verify
09Follow-Up If Required
10Qualified / Verified
11Human Handoff
12Senior Officer / Client Sales Team

Campaign steps and qualification criteria are configured according to the client's business requirements.

Business use cases

Solutions Built Around Your Customer Journey

These capabilities can be applied individually or combined into a complete sales and operations workflow.

AI Lead Engagement
Sales Qualification
Customer Follow-up
Inbound Sales
Outbound Sales Campaigns
Appointment Handling
Customer Verification
Human Sales Handoff
CRM Automation
Business Process Automation
Explore Solutions

Our process

From Idea to Working Technology

01

Discover

Understand the business, customer journey, requirements, and objectives.

02

Design

Design the software, communications, AI, and workflow architecture.

03

Build

Develop and configure the required systems and integrations.

04

Deploy & Improve

Launch the solution, monitor workflows, and make improvements based on business requirements.

Why Shivaksa

Technology With a Business Purpose

Connected Systems

Software, communications, and AI can be designed to work together.

Custom Workflows

Solutions can be configured around the client's actual business process.

Practical Automation

Automate repetitive customer and operational workflows where appropriate.

Flexible Architecture

Build only what the business needs and expand as requirements grow.

Business-Focused Development

Technology is designed around business processes rather than forcing the business into a rigid workflow.

Ready to start?

Build a Better Connected Business System

Whether you need custom software, business communications, an AI Sales Agent, or a complete connected workflow, let's discuss what your business needs.